Investigating - Our Engineers are currently investigating an issue impacting the installation of the Bitbucket Cloud app.
As a result, customers using the app.us.snyk.io environment are unable to install the Bitbucket Cloud app.
The Snyk Incident Response has been invoked, and the team are actively working to identify the cause.
May 08, 2025 - 15:20 UTC
As a result, customers using the app.us.snyk.io environment are unable to install the Bitbucket Cloud app.
The Snyk Incident Response has been invoked, and the team are actively working to identify the cause.
May 08, 2025 - 15:20 UTC
Monitoring - A fix has been deployed, and initial signs suggest this has been successful. However, we're monitoring to ensure stability remains throughout peak traffic periods.
May 08, 2025 - 09:32 UTC
May 08, 2025 - 09:32 UTC
Identified - Our Engineers continue to implement mitigation steps and are analyzing the current impact.
May 07, 2025 - 21:12 UTC
May 07, 2025 - 21:12 UTC
Investigating - Our Engineering team has identified latency issues affecting the Snyk PR check experience within the SCM for customers using our app.snyk.io environment.
Customers within the above environment may observe that the native experience (Summary and Inline comments) within PR checks is delayed. PR checks themselves should be unaffected.
The Snyk Incident response has been invoked, and investigations are underway.
May 07, 2025 - 15:24 UTC
Customers within the above environment may observe that the native experience (Summary and Inline comments) within PR checks is delayed. PR checks themselves should be unaffected.
The Snyk Incident response has been invoked, and investigations are underway.
May 07, 2025 - 15:24 UTC
SNYK-US-01 (app.snyk.io)
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Operational
Snyk AppRisk
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Operational
Snyk Code
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Operational
Snyk Container
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Operational
Snyk IaC
?
Operational
Snyk Open Source
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Operational
Snyk Learn
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Operational
SNYK-US-02 (app.us.snyk.io)
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Operational
Snyk AppRisk
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Operational
Snyk Code
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Operational
Snyk Container
?
Operational
Snyk IaC
?
Operational
Snyk Open Source
?
Operational
Snyk Learn
?
Operational
SNYK-EU-01 (app.eu.snyk.io)
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Operational
Snyk AppRisk
?
Operational
Snyk Code
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Operational
Snyk Container
?
Operational
Snyk IaC
?
Operational
Snyk Open Source
?
Operational
Snyk Learn
?
Operational
SNYK-AU-01 (app.au.snyk.io)
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Operational
Snyk AppRisk
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Operational
Snyk Code
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Operational
Snyk Container
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Operational
Snyk IaC
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Operational
Snyk Open Source
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Operational
Snyk Learn
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance Scheduled for May 10th 2025 May 10, 2025 14:00-17:00 UTC
We are informing you about upcoming planned maintenance that will temporarily impact the availability of Snyk services while we upgrade our cloud infrastructure. Maintenance is scheduled to take place between the following times:
Saturday May 10 2025 from 2:00 pm UTC to 5:00 pm UTC
07:00 PDT / 10:00 EDT / 15:00 BST / 00:00 AEDT (start of Sunday 11th in Australia)
During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations and so we have planned our maintenance activity to minimize disruption.
This will be the second of our 2025 planned maintenance events. As a reminder, we intend to give you a predictable schedule by limiting planned maintenance to the second Saturday of every 3rd month from February 8 2025:
* February 8 2025
* May 10 2025
* August 9 2025
* November 8 2025
We will confirm each event nearer the time with at least 30 days’ advance notice wherever possible.
We have put together a support page (https://support.snyk.io/s/article/Snyk-Maintenance---Planning-Guidance) to summarize what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at https://status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team (https://support.snyk.io/).
We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Apr 03, 2025 - 16:13 UTC
Saturday May 10 2025 from 2:00 pm UTC to 5:00 pm UTC
07:00 PDT / 10:00 EDT / 15:00 BST / 00:00 AEDT (start of Sunday 11th in Australia)
During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations and so we have planned our maintenance activity to minimize disruption.
This will be the second of our 2025 planned maintenance events. As a reminder, we intend to give you a predictable schedule by limiting planned maintenance to the second Saturday of every 3rd month from February 8 2025:
* February 8 2025
* May 10 2025
* August 9 2025
* November 8 2025
We will confirm each event nearer the time with at least 30 days’ advance notice wherever possible.
We have put together a support page (https://support.snyk.io/s/article/Snyk-Maintenance---Planning-Guidance) to summarize what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at https://status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team (https://support.snyk.io/).
We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Apr 03, 2025 - 16:13 UTC