Monitoring - We have applied a fix for this issue, and projects are now testing and importing correctly.
* Customers who have been affected are advised to import the affected repos again to ensure that projects are correctly identified, and any projects that were not able to import due to this incident are imported correctly. There is no need to delete existing projects.

Dec 18, 2025 - 22:38 UTC
Identified - Our Engineers have identified the root cause and are now working on a solution.

We'll keep you updated with our progress.

Dec 18, 2025 - 15:44 UTC
Investigating - We have detected an issue that is causing SCM scans of PNPM projects to be mis-attributed to NPM or Yarn.
This is only occurring in the regional hosted environments (customers that login on sites other than app.snyk.io)
Symptoms:
* PNPM projects may be detected as NPM projects, or display import errors due to missing yarn.lock files.
* Customers using set-and-forget may notice that projects previously detected as PNPM are deactivated and new NPM projects are created.
* Customers may notice a change in dependency or vulnerability reports for these projects.
This does not affect customers on app.snyk.io
This does not affect customers using Snyk CLI to scan pnpm projects, where the PNPM option is enabled in snyk preview.

We will update with further information as it becomes available

Dec 18, 2025 - 07:11 UTC
SNYK-US-01 (app.snyk.io) Operational
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Snyk Learn Operational
SNYK-US-02 (app.us.snyk.io) Degraded Performance
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Degraded Performance
Snyk Learn Operational
SNYK-EU-01 (app.eu.snyk.io) Degraded Performance
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Degraded Performance
Snyk Learn Operational
SNYK-AU-01 (app.au.snyk.io) Degraded Performance
Snyk AppRisk Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Degraded Performance
Snyk Learn Operational
SNYK-GOV-01 (app.snykgov.io) Operational
Snyk Code Operational
Snyk Container Operational
Snyk IaC Operational
Snyk Open Source Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 23, 2025

No incidents reported today.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Resolved - We have identified the root cause of the incident and established that this affects only a small subset of customers.

We will be reaching out to those customers in due course. However, as a workaround, customers can re-import the affected projects.

The Snyk Incident Response has now been stood down.

Dec 18, 13:54 UTC
Update - Our investigation into the issue remains ongoing.

Customers may have noticed that webhooks were not correctly configured for projects imported from Bitbucket Cloud. This will affect actions such as test-on push, set-and-forget, pull request checks and /snyk fix, among others.

As a workaround, customers can initiate a re-import of affected projects, which will install the webhook correctly and resolve the issue.

We will keep you updated with our progress.

Dec 16, 11:41 UTC
Investigating - Our Engineers are aware of the degradation affecting Bitbucket Cloud integrations.

Some Customers who imported projects via Bitbucket Cloud between the 30th of November and the 11th of December may notice that webhooks haven't been properly installed.

The Snyk Incident Response has been invoked, and we are investigating.

Dec 15, 15:43 UTC
Dec 17, 2025

No incidents reported.

Dec 16, 2025
Dec 15, 2025
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.