Snyk Status

All Systems Operational

SNYK-US-01 (app.snyk.io) Operational

Snyk AppRisk Operational

Snyk Code Operational

Snyk Container Operational

Snyk IaC Operational

Snyk Open Source Operational

SNYK-US-02 (app.us.snyk.io) Operational

Snyk AppRisk Operational

Snyk Code Operational

Snyk Container Operational

Snyk IaC Operational

Snyk Open Source Operational

SNYK-EU-01 (app.eu.snyk.io) Operational

Snyk AppRisk Operational

Snyk Code Operational

Snyk Container Operational

Snyk IaC Operational

Snyk Open Source Operational

SNYK-AU-01 (app.au.snyk.io) Operational

Snyk AppRisk Operational

Snyk Code Operational

Snyk Container Operational

Snyk IaC Operational

Snyk Open Source Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Reporting data delayed in SNYK-US-01 (app.snyk.io)

Resolved - Our Engineers have confirmed no further impact was observed during the monitoring phase.

The Snyk Incident response has now been stood down.
Jul 25, 12:14 UTC

Update - This issue has been mitigated.
Jul 25, 06:39 UTC

Investigating - We are currently investigating this issue.
Jul 25, 05:35 UTC

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

Upcoming Snyk Planned Maintenance Window

Completed - The scheduled maintenance has been completed.
Jul 21, 11:38 UTC

Verifying - We are verifying the operation has completed successfully.
Jul 21, 11:15 UTC

Update - We are extending the maintenance window by 30 minutes to complete operations with our cloud provider.
Jul 21, 10:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 UTC

Scheduled - When:
Sunday, 21st of July
09:00 UTC / 19:00 AEST / 10:00 BST / 05:00 EDT / 02:00 PDT

How long:
For up to 2 hours

What:
We need to conduct some critical database maintenance, during which time Snyk will be unavailable for most customers (those on app.snyk.io). Customers in our AU and EU regions, or in their own Private Cloud instances are unaffected.

About:
The context to this is a long running low level incident that’s been impacting the stability of Snyk over the last month. We’ve been doing a lot of optimization of the database to help mitigate the issue over the last month and working closely with our cloud provider. We now have a root cause which requires a restart of the database in question. The restarting of this database requires Snyk to be unavailable during this time.

We understand that our services are important to our customers’ business operations. We appreciate your continued understanding and partnership as we work to resolve this issue.

We will continue to share updates on status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team or speak to a member of your account team.
Jul 1, 09:00 UTC

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Import-service failing to complete in UI

Resolved - This incident has been resolved.
Jul 19, 14:15 UTC

Update - We are continuing to monitor for any further issues.
Jul 19, 10:35 UTC

Update - The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Jul 19, 09:09 UTC

Update - The fix was successfully deployed. New project imports will no longer encounter this issue. We are still investigating the issue with previous imports.
Jul 19, 09:08 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 07:19 UTC

Update - We have detected that import logs UI continue to show "Importing Target" even though the projects are imported successfully.
Jul 19, 04:44 UTC

Investigating - We are currently investigating this issue.
Jul 19, 04:42 UTC

Azure Repos degraded service

Resolved - This incident has been resolved.
Jul 19, 06:47 UTC

Update - Azure reports the incident mitigated on https://status.dev.azure.com/_event/524064579

Azure services appear to be operational again and we are monitoring to make sure that our services that are relying on Azure are returning to normal.
Jul 19, 04:54 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 04:53 UTC

Identified - This issue has been identified as stemming from Azure's services. We will monitor their incident and report back here when it is resolved
Jul 19, 02:43 UTC

Update - Snyk has become aware of an incident on Azure DevOps causing a complete degradation of their service. This is posted in https://status.dev.azure.com/

While this incident is active, any Snyk services relying on an iteraction with Azure Repos will be degraded.
Jul 19, 02:30 UTC

Investigating - We are currently investigating this issue.
Jul 19, 02:28 UTC

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Snyk Reports failing to load

Resolved - This incident has been resolved.
Jul 16, 11:42 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 10:11 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 16, 10:09 UTC

Investigating - We are currently investigating this issue.
Jul 16, 10:04 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.