Update - Our Engineers continue to work on remediation steps to mitigate the degradation that is being observed.
Customers may observe that scheduled tests continue to complete at a slower rate than expected.
Further updates will follow.
Apr 03, 2025 - 12:43 UTC
Customers may observe that scheduled tests continue to complete at a slower rate than expected.
Further updates will follow.
Apr 03, 2025 - 12:43 UTC
Identified - Our Engineers have identified the cause of the degradation and are now working on remediation steps.
Customers may observe that scheduled tests continue to complete at a slower rate than expected.
Further updates will follow.
Apr 02, 2025 - 13:41 UTC
Customers may observe that scheduled tests continue to complete at a slower rate than expected.
Further updates will follow.
Apr 02, 2025 - 13:41 UTC
Update - Our Engineers are still investigating the cause of the degradation to our recurring tests within the app.au.snyk.io environment.
Further updates will follow.
Mar 31, 2025 - 14:14 UTC
Further updates will follow.
Mar 31, 2025 - 14:14 UTC
Investigating - Our Engineers have identified that recurring tests within our app.au.snyk.io environment are degraded.
Customers within the above environment may observe that scheduled tests are completing at a slower rate than expected.
The Snyk Incident Response has been invoked, and we are investigating.
Mar 28, 2025 - 13:56 UTC
Customers within the above environment may observe that scheduled tests are completing at a slower rate than expected.
The Snyk Incident Response has been invoked, and we are investigating.
Mar 28, 2025 - 13:56 UTC
SNYK-US-01 (app.snyk.io)
?
Operational
Snyk AppRisk
?
Operational
Snyk Code
?
Operational
Snyk Container
?
Operational
Snyk IaC
?
Operational
Snyk Open Source
?
Operational
Snyk Learn
?
Operational
SNYK-US-02 (app.us.snyk.io)
?
Operational
Snyk AppRisk
?
Operational
Snyk Code
?
Operational
Snyk Container
?
Operational
Snyk IaC
?
Operational
Snyk Open Source
?
Operational
Snyk Learn
?
Operational
SNYK-EU-01 (app.eu.snyk.io)
?
Operational
Snyk AppRisk
?
Operational
Snyk Code
?
Operational
Snyk Container
?
Operational
Snyk IaC
?
Operational
Snyk Open Source
?
Operational
Snyk Learn
?
Operational
SNYK-AU-01 (app.au.snyk.io)
?
Degraded Performance
Snyk AppRisk
?
Operational
Snyk Code
?
Degraded Performance
Snyk Container
?
Degraded Performance
Snyk IaC
?
Degraded Performance
Snyk Open Source
?
Degraded Performance
Snyk Learn
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance Scheduled for May 10th 2025 May 10, 2025 14:00-17:00 UTC
We are informing you about upcoming planned maintenance that will temporarily impact the availability of Snyk services while we upgrade our cloud infrastructure. Maintenance is scheduled to take place between the following times:
Saturday May 10 2025 from 2:00 pm UTC to 5:00 pm UTC
07:00 PDT / 10:00 EDT / 15:00 BST / 00:00 AEDT (start of Sunday 11th in Australia)
During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations and so we have planned our maintenance activity to minimize disruption.
This will be the second of our 2025 planned maintenance events. As a reminder, we intend to give you a predictable schedule by limiting planned maintenance to the second Saturday of every 3rd month from February 8 2025:
* February 8 2025
* May 10 2025
* August 9 2025
* November 8 2025
We will confirm each event nearer the time with at least 30 days’ advance notice wherever possible.
We have put together a support page (https://support.snyk.io/s/article/Snyk-Maintenance---Planning-Guidance) to summarize what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at https://status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team (https://support.snyk.io/).
We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Apr 03, 2025 - 16:13 UTC
Saturday May 10 2025 from 2:00 pm UTC to 5:00 pm UTC
07:00 PDT / 10:00 EDT / 15:00 BST / 00:00 AEDT (start of Sunday 11th in Australia)
During this time, you will not be able to access Snyk services. We understand that our availability may be critical to your business operations and so we have planned our maintenance activity to minimize disruption.
This will be the second of our 2025 planned maintenance events. As a reminder, we intend to give you a predictable schedule by limiting planned maintenance to the second Saturday of every 3rd month from February 8 2025:
* February 8 2025
* May 10 2025
* August 9 2025
* November 8 2025
We will confirm each event nearer the time with at least 30 days’ advance notice wherever possible.
We have put together a support page (https://support.snyk.io/s/article/Snyk-Maintenance---Planning-Guidance) to summarize what you can expect during the downtime and to suggest mitigations you could consider. On the day of maintenance, our team will keep you informed of our progress via updates at https://status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team (https://support.snyk.io/).
We appreciate your understanding as we work to improve your experience as a valued customer.
Posted on Apr 03, 2025 - 16:13 UTC