Recurring Tests Degraded

Incident Report for Snyk

Resolved

All Recurring Tests have run as scheduled, and we expect no further impact.

The Snyk Incident Response has been stood down.
Posted Jul 04, 2025 - 14:31 UTC

Update

Our Engineers would like to continue monitoring to ensure all Recurring Tests execute as expected on Wednesday and Thursday (2nd & 3rd July) before confirming the incident as resolved.

Customers on our app.snyk.io environment may observe that weekly Recurring Tests scheduled for the 25th & 26th of June did not initiate. We have taken the decision not to manually trigger these tests to prevent further delays. These tests can be manually triggered by customers if required.

Further updates will be provided if we observe any impact.
Posted Jul 01, 2025 - 08:23 UTC

Update

We will continue to monitor over the coming days to ensure there is no further impact on our Recurring Tests.

Further updates will be provided if we observe any impact.
Posted Jun 30, 2025 - 10:09 UTC

Monitoring

The engineering team has implemented a fix for the Recurring Test issues. Customers may continue to experience delays of around 24–48 hours, affecting their Recurring Tests.

We are actively monitoring the situation to confirm the fix is effective and to ensure all delays are resolved.
Posted Jun 27, 2025 - 14:08 UTC

Investigating

During our monitoring phase, we identified further impact to our weekly Recurring Tests.

Customers may notice that their scheduled weekly Recurring Tests have not initiated as expected.

Our Engineers are investigating the root cause of the issue.

We will continue to keep you updated on our progress.
Posted Jun 27, 2025 - 10:49 UTC

Monitoring

Our Engineers have deployed a fix to resolve the root cause of the incident.

All Recurring Tests (daily and weekly) scheduled for today will run as expected.

Weekly Recurring Tests that failed to execute on the 25th of June will be manually triggered and completed before the end of the day on the 27th of June.

We will continue to monitor throughout this evening and tomorrow to ensure all tests run as above.
Posted Jun 26, 2025 - 12:07 UTC

Update

Our investigations into the root cause of the incident remain ongoing.

We will continue to keep you updated on our progress.
Posted Jun 26, 2025 - 11:38 UTC

Investigating

Our Engineers have identified degradation affecting the Daily and Weekly Recurring Tests.

Customers may observe that Recurring Tests scheduled for the last 12 hours are not executing.

The Snyk Incident Response has been invoked, and our investigations are underway.
Posted Jun 26, 2025 - 08:44 UTC
This incident affected: SNYK-GOV-01 (app.snykgov.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-US-01 (app.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-US-02 (app.us.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-EU-01 (app.eu.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), and SNYK-AU-01 (app.au.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source).