Identified - Snyk Engineers have confirmed that recurring tests are delayed. Recurring tests are running at a reduced capacity, and customers may experience incomplete testing results. Our Engineering team is monitoring the situation.
May 21, 2024 - 17:23 UTC
Scheduled Maintenance
Snyk Platform Upgrade Jun 1, 2024 09:00 - Jun 2, 2024 01:00 UTC
In line with our previously communicated platform upgrade initiative, we have a planned maintenance window for Snyk on June 1, 2024. The upgrades have been successful thus far and we look forward to completing this process and delivering enhancements to improve the long-term resilience of the Snyk platform.

Maintenance is currently scheduled to take place:
Saturday June 1st, 09.00 AM GMT (05.00 AM EST) to Sunday June 2nd, 01.00 AM GMT (21.00 PM EST, June 1st)

We will provide prompt updates on this page with any changes to the schedule.

During this period, you may not be able to access Snyk’s services, including the CLI, API, UI and PR checks. For more information please review our Maintenance Guide (https://support.snyk.io/hc/en-us/articles/16431412798621).

We will provide status updates during the maintenance window at status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team.

Posted on Jun 01, 2024 - 09:00 UTC
Platform Success Rate (US - Multi Tenant)
Fetching
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
Resolved - Customers may have observed that the Cloud Issues UI was degraded between 08:27 GMT and 09:52 GMT (23rd May).

Our Engineers have taken steps to mitigate the degradation and no further impact is expected.

May 23, 12:39 UTC
May 22, 2024

No incidents reported.

May 21, 2024
Resolved - No further issues have been observed since the completion of the mitigation activity.

The Snyk Incident Response has been closed.

May 21, 11:00 UTC
Monitoring - Snyk Engineers have identified the issue and taken steps to mitigate it. Systems are working as expected, and Snyk Engineers are monitoring the situation.
May 20, 22:56 UTC
Investigating - Snyk Monitoring Systems has identified an issue affecting NPM Projects. Customers may experience failures for node imports. The Snyk incident response has been invoked, and our engineers are investigating the issue.
May 20, 22:36 UTC
Resolved - Our Engineers have implemented a fix and are no longer observing issues with recurring tests.

The tests that failed to initiate on the affected dates (17th, 18th and 19th of May), will complete their run within the next 12 hours.

No other recurring tests were affected during this incident.

May 21, 10:24 UTC
Monitoring - The Snyk Engineering team has confirmed recurring tests on the MT-EU environment are running and operating as usual. We will continue to monitor the daily recurring tests and work through any missed Projects with a weekly cadence.
May 20, 17:47 UTC
Identified - Snyk Monitoring systems identified that recurring tests did not run as scheduled during the 17th, 18th and 19th of May within our MT-EU environment.

Some customers may observe that their planned recurring tests did not run for the above dates, recurring tests scheduled for today (20th of May) are unaffected.

The Snyk Incident Response has been invoked and our Engineers are investigating.

May 20, 12:56 UTC
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - Our Engineers have deployed a fix to resolve the delays affecting imports to Snyk.

Customers should no longer experience delays with their imports.

The Snyk Incident Response has been stood down.

May 16, 07:56 UTC
Monitoring - Snyk Engineers have identified the issue impacting imports and taken steps to mitigate it. Imports are working as expected, with no delays. Services are under monitoring conditions.
May 15, 16:16 UTC
Investigating - Snyk monitoring systems have observed a delay impacting imports to Snyk.

The Snyk incident response has been invoked. Our Engineers are investigating the issue.

May 15, 14:31 UTC
Resolved - Our Engineers have deployed a fix which has fully resolved the IaC+ Issues incident.

Customers should no longer experience delays with IaC+ Issues appearing in the UI.

The Snyk Incident Response has been stood down.

May 16, 07:53 UTC
Investigating - Snyk has identified degraded performance with IaC+ Issues.

Customers may observe a delay in IaC+ Issues appearing in the UI.

The Snyk incident response has been invoked and our Engineers are investigating.

May 16, 07:20 UTC
May 15, 2024
Resolved - Our Engineers have completed the monitoring period and no further impact to services has been observed.

The Snyk Incident Response process has now been stood down.

May 15, 07:16 UTC
Monitoring - Snyk Engineers have identified the issue impacting import-service and have taken steps to mitigate. Services are under monitoring conditions.
May 14, 19:36 UTC
Investigating - Snyk monitoring systems have observed a delay impacting import-service. The Snyk incident response has been invoked. Our Engineers are investigating the issue.
May 14, 18:39 UTC
May 14, 2024
Resolved - Snyk Engineers have completed steps to resolve the delays with IaC+ Issues. All services are working as expected. The Snyk incident response as been stood down. This incident is now resolved.
May 14, 18:33 UTC
Investigating - Snyk has identified degraded performance with IaC+ Issues. Customers may observe a delay in IaC+ Issues appearing in the UI. The Snyk incident response has been invoked. Technical teams are investigating.
May 14, 18:12 UTC
Resolved - Our Engineers have confirmed there has been no further impact.

The Snyk Incident Response process has been stood down.

May 14, 07:52 UTC
Monitoring - Customers enrolled in the Full Source Code Analysis (early access) for Golang SCM scans may have experienced failure to import projects between 1400 CET and 1600 CET.
May 13, 14:59 UTC
May 13, 2024
Resolved - Snyk Incident response has been stood down as all services are within normal operations. This incident is now resolved.
May 13, 20:19 UTC
Monitoring - Snyk Engineers have taken steps to mitigate the issue and are currently monitoring for any further degradation of the Insights UI.
May 13, 17:53 UTC
Identified - Snyk Monitoring tools have identified that the Insights UI is currently degraded.

Customers may observe that risk factors are missing, this will affect filter functionality as well as the funnel view.

The Snyk Incident Response has been invoked and a fix is currently being implemented.

May 13, 15:42 UTC