Identified - We have been having an issue with a component in our reporting infrastructure, which is causing some inconsistencies in the data that customers may see in the reporting sections of our UI and from the reporting API.

We have replaced the component in our reporting that was causing the issue. This means that from 14:00 UTC today (14th Oct 2021), current reporting information should be correct, however some of the graphs in our reporting UI and historic counts data may continue to have issues until we have been able to fix all of the historic data. More information on the details of this can be found here https://go.snyk.io/Reporting-data-inconsistencies.html
Oct 14, 17:56 UTC
Update - We currently have an issue with a component in our reporting infrastructure, which is causing some inconsistencies in the data that customers may see in the reporting sections of our UI and from the reporting API.

For clarity, this issue is only in our reporting function, Snyk products are working as normal in terms of identifying and notifying customers of their vulnerabilities; the issue is in the roll up of this data into reporting.

We take this issue very seriously and are working hard to resolve the situation as soon as possible. We have identified what we believe is a viable solution, which we are implementing. We hope to have a plan by the end of Friday the 15th of October for resolving the problem. This web page has a more details https://go.snyk.io/Reporting-data-inconsistencies.html
Oct 12, 21:20 UTC
Update - We currently have an issue with a component in our reporting infrastructure, which is causing some inconsistencies in the data that customers may see in the reporting sections of our UI and from the reporting API.

For clarity, this issue is only in our reporting function, Snyk products are working as normal in terms of identifying and notifying customers of their vulnerabilities; the issue is in the roll up of this data into reporting.

We take this issue very seriously and are currently aggressively pursuing a number of options to resolve the situation, but unfortunately as yet do not have an outlook for reporting returning to normal. We will update this status as we have more news. This web page has a more details https://go.snyk.io/Reporting-data-inconsistencies.html
Oct 11, 11:02 UTC
Investigating - We currently have an issue with a component in our reporting infrastructure, which is causing some inconsistencies in the data that customers may see in the reporting sections of our UI and from the reporting API.

For clarity, this issue is only in our reporting function, Snyk products are working as normal in terms of identifying and notifying customers of their vulnerabilities; the issue is in the roll up of this data into reporting.

We take this issue very seriously and are currently aggressively pursuing a number of options to resolve the situation, but unfortunately as yet do not have an outlook for reporting returning to normal. We will update this status as we have more news.
Oct 8, 16:12 UTC
app.snyk.io website
Fetching
Past Incidents
Oct 19, 2021

No incidents reported today.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - This issue has been resolved and the data can again be ingested.
Oct 15, 15:46 UTC
Identified - We are currently experiencing a high volume of errors while ingesting data from the Snyk Container Kubernetes integration. All customer data related to image scan results is currently dropped. We are currently deploying a fix.
Oct 15, 15:42 UTC
Oct 14, 2021

Unresolved incident: Inconsistencies in data in Snyk reporting function..

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Oct 11, 2021
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Completed - The scheduled maintenance has been completed.
Oct 8, 11:25 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 11:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 UTC
Scheduled - During this window, partial outage on Snyk.io might occur. The website, our CLI, API and 3rd party integrations (GitHub/GitLab/Bitbucket…) might be affected.
Oct 8, 10:13 UTC
Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.