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Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Resolved - This incident has been resolved.
Mar 21, 11:49 UTC
Update - We're nearing the completion of the automated test run and will provide an update once completed.
Mar 21, 10:40 UTC
Update - Projects that were scheduled to be tested yesterday (19th March) on a weekly cadence have completed testing.

We're in the process of an automated test run and anticipate the run to complete early to mid-morning UTC.

Mar 20, 18:09 UTC
Update - Automated Recurring tests scheduled for Mar 19, 2023 did not run as planned for http://app.snyk.io/ customers (US multi-tenant).

All testing systems are operational, manual retest, push-events, PR-checks are all unaffected. The impact is limited to automated tests.

Daily projects scheduled for the 19th will be tested as part of the usual automated run scheduled today (Mar 20, 2023).

Mar 20, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:47 UTC
Update - What environment is impacted?
http://app.snyk.io/

What actually didn’t happen as it should have?
Recurring tests scheduled for Mar 19, 2023 did not run as planned for http://app.snyk.io/ customers.

What can a customer do in the meantime to get coverage?
Customers can manually retest their projects.

What we are doing about it?
The projects that should be tested on a daily frequency will be scheduled today (Mar 20, 2023).
The projects that should be tested and have a weekly frequency have been already tested.

Mar 20, 14:06 UTC
Update - -
Mar 20, 14:04 UTC
Update - We are actively running tests for projects that would've had a weekly run yesterday.
Mar 20, 12:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 09:58 UTC
Mar 20, 2023
Resolved - This incident has been resolved.
Mar 20, 20:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 20:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 19:10 UTC
Update - Some customers may experience problems with IdP initiated SSO login into Snyk. We are working on providing a fix - in the mean time, please login directly through app.snyk.io.
Mar 20, 19:07 UTC
Investigating - We are currently investigating this issue.
Mar 20, 19:04 UTC
Mar 19, 2023
Update - All done. Just tested things out in public status page.
Mar 19, 09:38 UTC
Resolved - This incident has been resolved.
Mar 19, 09:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 09:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 09:36 UTC
Investigating - We are currently investigating this issue.
Mar 19, 09:35 UTC
Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - This incident has been resolved.
Mar 17, 12:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 12:35 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 18:15 UTC
Update - The issue has been identified and we are working on a fix.
Mar 14, 13:08 UTC
Update - EU customers may experience issues loading their Jira integration settings page. We are investigating and will update with next steps shortly.
Mar 14, 12:07 UTC
Investigating - We are currently investigating this issue.
Mar 14, 12:05 UTC
Mar 16, 2023

No incidents reported.

Mar 15, 2023
Resolved - This incident has been resolved.
Mar 15, 20:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 19:51 UTC
Update - We have identified the problem and are working on releasing a fix.
Mar 15, 17:13 UTC
Update - We are experiencing a problem with importing projects from the Kubernetes integration.
Mar 15, 17:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 17:12 UTC
Update - We are experiencing a problem with importing projects from the Kubernetes integration. We have identified the problem and are working on releasing a fix.
Mar 15, 17:10 UTC
Investigating - We are currently investigating this issue.
Mar 15, 17:06 UTC
Resolved - This incident has been resolved.
Mar 15, 12:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 12:04 UTC
Update - The issue has been identified and fixed. We are currently monitoring our systems to make sure the issue is resolved.
Mar 15, 12:03 UTC
Update - We have identified an issue causing the container CLI monitor and container import and retest from container registries and Kubernetes to fail.
We are currently working on mitigating the issue.

Mar 15, 11:53 UTC
Investigating - We are currently investigating this issue.
Mar 15, 11:51 UTC
Resolved - This incident has been resolved.
Mar 15, 09:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 08:58 UTC
Update - Our work on the mitigation measures continues for this ongoing degradation of our services which is affecting (but not limited to): project tests (recurring or manual), project imports, PR Checks and CLI operations. We will share further updates as soon as possible.

NOTE: ST, MT-AU & MT-EU customers are not affected by this outage.

Mar 15, 07:45 UTC
Update - We are continuing work on the investigation and mitigation measures mentioned earlier for the ongoing degradation of our services which is affecting (but not limited to): project tests (recurring or manual), project imports, PR Checks and CLI operations. We will share further updates as soon as possible.

NOTE: MT-AU & MT-EU customers are not affected by this outage.

Mar 15, 06:36 UTC
Update - We are working on mitigation measures for the ongoing degradation to snyk.io and our other services which is affecting, but not limited to: project tests (recurring or manual), project imports, PR Checks and CLI operations. We will share further updates as soon as possible.
Mar 15, 05:15 UTC
Update - Investigations are still ongoing to determine the cause of degraded performance using snyk.io and our other services. We will share further updates as soon as possible.
Mar 15, 03:46 UTC
Update - We are still investigating the ongoing performance issues with using snyk.io and related services. We will share further updates as our investigation progresses.
Mar 15, 02:42 UTC
Update - We are investigating the current outage. Customers may experience degraded performance and/or issues connecting to snyk.io. This may also affect performance with CLI tooling.
Mar 15, 01:50 UTC
Update - We are investigating the current outage. Customers may experiencing degraded performance and/or issues connecting to snyk.io. This may also affect performance with CLI tooling.
Mar 15, 01:50 UTC
Update - We are currently investigating the current outage. Customers may experiencing degraded performance and/or issues connecting to snyk.io. This may also affect performance with CLI tooling.
Mar 15, 01:49 UTC
Investigating - We are currently investigating this issue.
Mar 15, 01:47 UTC