Snyk Status

Intermittent unavailability for web and api requests

Monitoring - We have a fix in place to limit the pressure experienced by the system and performance has stabilized. We are monitoring the situation.
Jan 22, 01:46 UTC

Identified - We are experiencing some high bursts in user activity which is resulting in occasional unavailability of our services

We are in the process of releasing a fix to prevent this from occurring.
Jan 21, 19:45 UTC

System Metrics Month Week Day

app.snyk.io website

Fetching

Past Incidents

Jan 22, 2022

Unresolved incident: Intermittent unavailability for web and api requests.

Jan 21, 2022

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

Automated daily project tests may not consistently complete for some projects

Resolved - Automated daily project tests are now running as normal
Jan 17, 13:28 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 14:18 UTC

Identified - In the past week we have noticed that some projects with a daily test frequency haven't consistently completed their automated daily test runs. We are continuing to investigate.
Jan 12, 15:22 UTC

Slow UI performance

Resolved - This incident has been resolved.
Jan 17, 12:09 UTC

Update - We are continuing to monitor the system for further issues. In addition to slower than usual UI performance, some users have reported that they experienced slow CLI operations during the incident window but that those operations are now running as expected.
Jan 15, 13:22 UTC

Monitoring - We have identified the cause of the slow performance and believe that it has been addressed. We are monitoring the situation.
Jan 14, 21:13 UTC

Investigating - Some users are reporting experiencing slow performance in the Snyk UI. We are currently investigating.
Jan 14, 19:15 UTC

Jan 16, 2022

No incidents reported.

Jan 15, 2022

Jan 14, 2022

Jan 13, 2022

Github integration - Customers rate limited

Resolved - Github integration works as normal
Jan 13, 09:37 UTC

Monitoring - We deployed a fix and are monitoring the issue closely
Jan 12, 11:35 UTC

Investigating - Customers impacted by rate limit related to Github integration.
We are currently investigating this issue.
Jan 11, 23:06 UTC

Jan 12, 2022

Some users unable to navigate between orgs

Resolved - This incident has been resolved.
Jan 12, 18:01 UTC

Monitoring - We believe we have identified the cause and have addressed it. Currently monitoring the status.
Jan 12, 17:48 UTC

Investigating - Some users are reporting being unable to switch between orgs in the Snyk UI. We are currently investigating.
Jan 12, 17:32 UTC

Jan 11, 2022

Performance degradation for Snyk Code analyses

Resolved - The issue was identified and fixed.
Jan 11, 20:10 UTC

Update - The degraded testing, importing and general degradation of our service seems to be limited to customers with Snyk Code enabled.

We are continuing investigating the issue and applying fixes.
Jan 11, 18:26 UTC

Update - We are noticing degraded testing, importing and general degradation of our service.

We are investigating the identified issues and hope to resolve them as soon as possible.
Jan 11, 17:10 UTC

Investigating - We are experiencing a large volume of requests and performance degradation for all Code analyses. We are currently investigating and deploying fixes.
Jan 11, 16:13 UTC

Some Vulnerability Advisory pages missing data

Resolved - This incident has been resolved.
Jan 11, 13:32 UTC

Monitoring - Customers might have observed some missing data on vulnerability pages in https://security.snyk.io/. If you still experience this, refreshing the page should solve the issue.
Jan 10, 17:35 UTC

Jan 10, 2022

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.