Delays Affecting REST Issues API and Reporting

Incident Report for Snyk

Resolved

Our engineers have confirmed that the backlog has been cleared and all services are operating normally. The Snyk Incident Response team has been stood down.
Posted Sep 12, 2025 - 17:18 UTC

Monitoring

Our engineers have deployed a fix to address the delays.

We will continue monitoring the service until the backlog has cleared.
Posted Sep 12, 2025 - 11:57 UTC

Investigating

Customers may observe that a small percentage of their projects are experiencing delays with issue data propagation to the Reporting and Rest API after import.

The Snyk Incident Response has been invoked, and our Engineers are investigating.
Posted Sep 12, 2025 - 10:19 UTC
This incident affected: SNYK-US-01 (app.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source).