Project import on US-01 region intermittently completes with "Project could not be created"

Incident Report for Snyk

Resolved

Our Engineers have implemented a fix and are confident this incident is now resolved.

The Snyk Incident Response has now been stood down.
Posted Jan 29, 2026 - 09:36 UTC

Update

Our investigations into the root cause are continuing.

We will keep you updated as we progress.
Posted Jan 29, 2026 - 08:40 UTC

Investigating

Some customers in the MT-US-1 region are reporting issues when importing new projects. This affects all integrations. When the project import completes, the Import Logs page may show the error "Project could not be created", even though projects were in fact created.

Customers using the set-and-forget beta feature that experience this issue will find that projects that are marked as "Project could not be created" will be deactivated when Snyk receives a push event from the source code management system.

Engineers are investigating.
Posted Jan 29, 2026 - 06:44 UTC
This incident affected: SNYK-US-01 (app.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source).