Jira Integration Degraded

Incident Report for Snyk

Resolved

We are no longer observing any impact affecting Jira integration workflows.

The Snyk Incident Response has been stood down.

Posted May 20, 2026 - 10:51 UTC

Monitoring

A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.

Posted May 19, 2026 - 19:47 UTC

Identified

Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.

Posted May 19, 2026 - 15:35 UTC

Investigating

We're currently investigating an issue affecting the Jira integration. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform.

The Snyk Security In Jira Cloud integration is unaffected.

The Snyk Incident Response has been invoked.

Posted May 19, 2026 - 14:19 UTC

This incident affected: SNYK-GOV-01 (app.snykgov.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-US-01 (app.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-US-02 (app.us.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), SNYK-EU-01 (app.eu.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source), and SNYK-AU-01 (app.au.snyk.io) (Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source).