Bitbucket Cloud App Installation Issues

Incident Report for Snyk

Resolved

This issue has been resolved, and customers should no longer encounter problems when installing the Bitbucket Cloud app.

The Snyk Incident Response has now been stood down.

Posted May 09, 2025 - 08:08 UTC

Investigating

Our Engineers are currently investigating an issue impacting the installation of the Bitbucket Cloud app.

As a result, customers using the app.us.snyk.io environment are unable to install the Bitbucket Cloud app.

The Snyk Incident Response has been invoked, and the team are actively working to identify the cause.

Posted May 08, 2025 - 15:20 UTC

This incident affected: SNYK-US-02 (app.us.snyk.io) (Snyk Open Source).