Jira integration settings page not accessible to customers who use Snyk's EU instance

Incident Report for Snyk

Resolved

This incident has been resolved.

Posted Mar 17, 2023 - 12:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 17, 2023 - 12:35 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 15, 2023 - 18:15 UTC

Update

The issue has been identified and we are working on a fix.

Posted Mar 14, 2023 - 13:08 UTC

Update

EU customers may experience issues loading their Jira integration settings page. We are investigating and will update with next steps shortly.

Posted Mar 14, 2023 - 12:07 UTC

Investigating

We are currently investigating this issue.

Posted Mar 14, 2023 - 12:05 UTC