Snyk Status

All Systems Operational

Scheduled Maintenance

Snyk Platform Upgrade Jun 1, 2024 09:00 - Jun 2, 2024 01:00 UTC

In line with our previously communicated platform upgrade initiative, we have a planned maintenance window for Snyk on June 1, 2024. The upgrades have been successful thus far and we look forward to completing this process and delivering enhancements to improve the long-term resilience of the Snyk platform.

Maintenance is currently scheduled to take place:
Saturday June 1st, 09.00 AM GMT (05.00 AM EST) to Sunday June 2nd, 01.00 AM GMT (21.00 PM EST, June 1st)

We will provide prompt updates on this page with any changes to the schedule.

During this period, you may not be able to access Snyk’s services, including the CLI, API, UI and PR checks. For more information please review our Maintenance Guide (https://support.snyk.io/hc/en-us/articles/16431412798621).

We will provide status updates during the maintenance window at status.snyk.io. If you have any questions or need any assistance, please don't hesitate to contact our support team.
Posted on Jun 01, 2024 - 09:00 UTC

System Metrics Month Week Day

Platform Success Rate (US - Multi Tenant)

Fetching

Past Incidents

Apr 25, 2024

Snyk Code and Open Source degradation for Azure instances

Resolved - Snyk Code and Open Source services are no longer degraded within the app.snyk.io environment.

Performance returned to normal once Azure had resolved their incident. No actions were required on the Snyk side.

The Snyk Incident response process has now been stood down.
Apr 25, 07:09 UTC

Monitoring - Azure has reported that there are issues within their environment which we believe are the underlying cause of the impact being observed within Snyk Code and Open Source services.

Customers may experience latency or timeouts when using Snyk Code or Open Source on app.snyk.io

Snyk will continue to monitor the situation and provide further updates where necessary.
Apr 24, 15:29 UTC

Update - Snyk Engineers have confirmed through their initial investigations that this is impacting all flows for Azure Repos and their ability to use the Snyk Code or Open Source services on app.snyk.io.

Customers may experience latency or timeouts when using Snyk Code or Open Source under the above conditions.

Investigations remain ongoing and further updates will follow.
Apr 24, 14:22 UTC

Investigating - Snyk Monitoring tools have identified customers using Azure will be experiencing degradation of the Snyk Code service within the app.snyk.io environment.

The Snyk Incident response has been invoked and initial investigations are underway.
Apr 24, 12:38 UTC

Apr 24, 2024

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

PDF Report downloads failing

Resolved - This issue has been resolved and PDF reports are now downloadable in all areas.
Apr 17, 02:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 02:12 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 17, 02:02 UTC

Update - We have detected that all PDF reports are currently failing to download across the site. Engineering teams are investigating
Apr 17, 02:02 UTC

Investigating - We are currently investigating this issue.
Apr 17, 02:01 UTC

Apr 16, 2024

Fix PRs for NPM Projects are currently degraded

Resolved - Snyk Techincal has applied the fix to the production environment. All services are operating under normal conditions. The Incident Response has been stood down. This incident is now resolved.
Apr 16, 16:24 UTC

Identified - Snyk Engineers have identified a fix which was applied to the pre-prod environment resolving the issue. The fix is now being applied to our production environment to restore services for our customers.
Apr 16, 16:00 UTC

Investigating - Snyk Monitoring tools have identified an issue affecting customers' ability to complete fix PRs for NPM projects.

The Snyk Incident process has been invoked and our Engineers are currently triaging the incident.
Apr 16, 14:42 UTC

Apr 15, 2024

Issue Data Delayed in Reporting and Projects

Resolved - Snyk Engineers have implemented a fix and are no longer observing latency within our data pipelines. All Reporting data should now be up to date. No further impact is expected.
Apr 15, 11:07 UTC

Update - We are continuing to work on a fix for the issue. Backfill for the older data will take longer than originally expected. We will update further we when know more.
Apr 11, 14:04 UTC

Identified - The source of the issue has been identified and the older data is being processed. This is expected to complete within the next 12 hours.
Apr 11, 08:44 UTC

Investigating - Due to ongoing latency in our data pipelines, some users will be seeing delays in data being updated for Reporting and the Project details page.
Apr 11, 08:43 UTC

Recurring Tests Delayed

Resolved - Snyk Engineers have confirmed that recurring tests have now been re-instated. No further impact is expected.
Apr 15, 09:41 UTC

Update - We are continuing to experience delays that will affect recurring tests. Further updates will be provided when we know more.
Apr 11, 13:01 UTC

Identified - As part of mitigation efforts for the incident Issue Data Delayed in Reporting and Projects, the automated recurring tests for April 11th will be skipped. We expect tests to execute as usual from April 12th.
Apr 11, 09:05 UTC

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024